Thank you for joining Service365, operated by Service365 LLC. We strive to provide valuable content and services through our website, services365.online (the “Website”). This Refund Policy outlines the conditions under which refunds are issued for memberships and other services purchased on our Website. By purchasing a membership or service, you agree to this Refund Policy.
1. Membership Refunds
1.1 Eligibility for Refunds: We offer a 14-day money-back guarantee for new memberships. If you are not satisfied with your membership within the first 14 days of purchase, you may request a full refund.
1.2 Refund Requests: To request a refund, please contact our support team at [email protected] within 14 days of your purchase. Include your membership details and the reason for your refund request.
1.3 Processing Refunds: Refunds will be processed within 7-10 business days of receiving your request. Refunds will be issued to the original payment method used at the time of purchase.
2. Course Refunds
2.1 Eligibility for Refunds: Individual courses purchased separately from membership plans are also eligible for a 14-day money-back guarantee. If you are not satisfied with a course within the first 14 days of purchase, you may request a full refund.
2.2 Refund Requests: To request a refund for a course, please contact our support team at [email protected] within 14 days of your purchase. Include your course details and the reason for your refund request.
2.3 Processing Refunds: Refunds will be processed within 7-10 business days of receiving your request. Refunds will be issued to the original payment method used at the time of purchase.
3. Exceptions to the Refund Policy
3.1 Partial Refunds: Refund requests made after the 14-day guarantee period will not be eligible for a refund.
3.2 Non-Refundable Services: Services such as personalized consulting or one-on-one support are non-refundable once the service has been delivered.
3.3 Abuse of Refund Policy: Users who abuse our refund policy by repeatedly purchasing and requesting refunds may be denied future refunds and may have their accounts terminated at our discretion.
4. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes. Your continued use of the Website after any changes to this Refund Policy constitutes your acceptance of the new Refund Policy.
5. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Service365 LLC
2201 MENAUL BLVD NE STE A
Albuquerque, NM 87107
USA
Email: [email protected]
By purchasing a membership or service on our Website, you agree to this Refund Policy.